Shipping policy

Last Updated: September 2026

At SHYAMOORA, we aim to make your shopping experience smooth and reliable. We carefully pack every order and work with trusted delivery partners to ensure your products reach you safely.

1. Shipping Availability

We currently offer shipping across India. Delivery availability may vary depending on the destination PIN code.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

After dispatch, orders generally take approximately 3–7 business days to reach the customer, depending on the delivery location and courier service.

Remote or difficult-to-service locations may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you place your order.

If your order qualifies for Free Shipping, no shipping charge will be added at checkout.

5. Order Tracking

Once your order has been dispatched, you may receive tracking information through your registered email address, phone number, or WhatsApp.

You can use the tracking details provided to check your shipment status.

6. Cash on Delivery

Cash on Delivery (COD) may be available for eligible PIN codes and products.

COD availability and applicable conditions will be shown during checkout.

7. Delayed Deliveries

Delivery timelines are estimates and may occasionally be affected by factors beyond our control, including:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Natural events
  • Incorrect or incomplete address
  • Remote-area delivery restrictions
  • Unexpected logistical issues

We appreciate your patience in such situations.

8. Incorrect Address

Please ensure that your shipping address, phone number, and PIN code are entered correctly while placing your order.

SHYAMOORA may not be responsible for delays or failed delivery caused by incorrect or incomplete customer information.

9. Damaged Package

If your package appears damaged, opened, or tampered with at the time of delivery, please contact our customer support as soon as possible.

Where applicable, please provide clear photographs or an unboxing video to help us investigate the issue.

10. Undelivered or Returned Shipments

If an order cannot be delivered because of an incorrect address, unavailable recipient, repeated delivery attempts, or refusal to accept the package, the shipment may be returned to us.

Additional shipping charges may apply if the customer requests re-shipment.

11. Contact Us

For questions regarding your order or shipping, please contact SHYAMOORA Customer Support using the contact details provided on our website.

SHYAMOORA reserves the right to update this Shipping Policy when necessary. Any changes will be published on this page.